The problem
Short-term rental hosts juggle bookings, guest messages and cleaning schedules across several platforms. Most of their day goes to copying information from one place to another.
What we built
Santara brings booking data from Airbnb, Booking.com and WhatsApp together and produces one daily briefing: who checks in, what needs cleaning, and which guest messages need a reply.
My role
- Product direction and user research
- Backend architecture and AI pipeline